Privacy Policies | Catchcoach

We take the privacy of our students, parents, staff, and any affiliated individuals very seriously. Parents and legal guardians are encouraged to review our Terms and Conditions and this Privacy Policy carefully, and to discuss any relevant features with their children in a manner they can understand and follow. We may update this Privacy Policy at any time to reflect changes in law, policy, or practice. Please check this page periodically for updates.

1. Information We Collect and How We Use It

Personal Information – During registration, program participation, or communication (whether in person, virtual, or via our website/app), you may provide personally identifiable information, such as name, mailing address, phone number, email address, and other relevant details. We collect and use this information only on a need-to-know basis to provide and improve our services.

Cookies – We use cookies to store information and enhance your visits to our site. Cookies may help remember your login, preferences, and improve navigation. You can manage or disable cookies through your browser settings; however, some site features may not function properly without them.

Log File Information – Our servers automatically record certain information such as IP address, browser type, pages visited, and date/time of access, which helps us optimize and secure our services.

Mobile Device Information – If you access our site via a mobile device, we may collect device identifiers, operating system details, and, with your consent, location or certain app data to enable specific features.

Non-Personal Information – We may collect anonymous or aggregated data for statistical and service improvement purposes.

Video or Audio Recordings – Online classes, meetings, or events may be recorded for educational purposes and shared only with authorized participants. We do not use public, non-password-protected platforms for recordings.

2. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. All program registrations must be completed by a parent or legal guardian. Parents have the right to review, request deletion, or limit the use of their child’s personal information, subject to legal retention requirements.

3. Sharing of Personal Information

We do not sell, rent, or lease personal information to third parties.
We may share information only:
• With consent from a parent or legal guardian.
• With service providers (e.g., Zoom) necessary to operate our programs.
• With other participants only as part of the program (e.g., class rosters, recorded lessons), and in a limited and secure manner.

4. Other Websites and Services

Our Privacy Policy does not apply to third-party websites or services linked from our site. Please review their privacy policies before engaging with them.

5. Accuracy, Correction, and Updating of Information

You are responsible for keeping your information accurate and up to date. You may request corrections or deletion of personal information, but doing so may limit our ability to provide certain services.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at the email address listed on our website: catchupcoach@gmail.com